Here are our usage terms, terms of service, policies and other legal stuff. If we make a decision to change any of these terms or policies, it will be posted here. Any questions? Reach us at Support@Penaltybox.co.
This privacy notice discloses the privacy practices for . This privacy notice applies solely to information collected by this website. It will notify you of the following:
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will use your information to respond to you, regarding the reason you contacted us. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
PenaltyBox is a Membership Based Service
When you make a purchase from PenaltyBox, unless the user chooses to opt out, you will be charged on a monthly basis for your subscription (typically on or around the 23rd of each month) until the user cancels their subscription. It is the responsibility of the user and member to read and understand the terms, conditions and policies of PenaltyBox. In addition all taxes and tarrifs are the responsibility of the user or member. PenaltyBOX is not responsible for lost or stolen packages if the shipping carrier confirms delivery to the address on file. PenaltyBOX is not responsible for incorrect addresses, as this is input by the user. The Penaltybox at it's sole discretion will replace products that are damaged, lost or wrong size.
It is agreed to upon purchase that users or members are the sole responsible party for cancelling the subscription. There will be no refunds unless specified at the full discretion of the PenaltyBox staff.
Coupons are governed at the discretion of the PenaltyBox staff. We reserve the right to rescind or cancel any coupons if found to be fraudulent or misused.
PenaltyBox Hockey was born in 2016 as a subscription box for hockey players and since has grown into a leader in the hockey supply industry. We are more than another website to purchase gear, we are a Community driven movement to help drive down the cost of hockey and bring together likeminded players, families and programs. We are Community first.
15 Union St. Suite 500,
Lawrence, MA 01845